Welcome to FlintGarden!
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Shipping & Delivery

Flintgarden.com offers four shipping methods: EMS Expedited Shipping,Small Parcel,DHL and Fedex. Some larger items must be shipped via EMS. Each of our shipping services is outlined in detail below. The majority of our items ship via EMS and Small Parcel unless otherwise indicated. You will be emailed a USPS tracking number when your product is shipped.

Shipping Lead Times

Most configured products take 2-4 weeks to build that means there is a backorder with the manufacturer.A few popular fixtures, and many décor items are stocked and can ship in 3-4 days.

A few of our products ship directly from the supplier or manufacturer and can be subject to different lead times. These will be called out in the product's description if applicable.

Please allow 2-10 business days for shipping. Your purchases ship as they are available, and may arrive in multiple boxes on different days. If anything affects lead times after you've placed your order, we will notify you.

Freight Delivery

Certain larger items must be shipped via freight service. Orders shipped via freight service will be charged actual shipping rates as determined by the freight carrier. Orders shipped via freight service are required sign for the package. Freight carriers will call ahead to the customer to schedule a delivery time, so it is imperative that your contact phone number be accurate. Orders shipped via Express delivery will arrive within 7-10 business days from the date of shipment. Please contact us for custom freight rates and more information.

Shipping MethodRegionDelivery Time
(business days)
Processing Time
(business days)
Standard Shipping United States, Canada, United Kingdom 7-10 7-15(some handmade lamps
will take 15 business days)
France, Spain, Germany, Netherlands,
Ukraine, Japan, Belgium, Denmark,
Finland, Ireland, Norway, Portugal,
Sweden, Switzerland
7-15
Brazil, Russia, Italy, Argentina, Chile, Mexico 20-25
All Other Countries 7-25
Expedited Shipping Worldwide (excluding Russia and Brazil) 5-7

*Note:

  • 1.Due to longer customs clearance time, Standard Shipping time has been extended to 15-25 days for Brazil and 10-15 days for all other destinations in Latin America.
  • 2. Flintgarden is not responsible for late shipments resulting from carrier delays or any other causes beyond our control.
  • 3. Curbside delivery of in-stock items arrive within 3 to 4 weeks.
  • Please inspect your purchases within 48 hours of receipt and give us a call with any issues or concerns. We cannot accept returns on a damaged or defective Curbside Delivery item if it is not reported within 48 hours of delivery.
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